Refund Policy

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Kriosk is a brand name of Katpro Technologies Inc. Florida, USA (Katpro). 

REFUND POLICY 

We follow a 14-day return policy, which means you have 14 days after receiving your item to request a return. Return policy DOES NOT apply to orders of more than 1 unit. 

 

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. 

 

To start a return, you can contact us at support@kriosk.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

 

You can always contact us for any return question at suppor@kriosk.com or 813-502-0609. 

 

Damages and issues 

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right the soonest possible. 

Refunds 

We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

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